Draft for review. This document is a starting template prepared for Mattar Mineral Trade and has not been reviewed by legal counsel. It should be reviewed, completed and approved before the site goes live.
Last updated: Pending approval
Information we collect
When you submit an enquiry, a buying requirement, a supply opportunity or a request for a quote, we collect the information you provide in that form. This typically includes your name, company, business email address, telephone number, country, and the commercial detail of your requirement or offer.
Where you upload supporting documents, we store those files and their metadata. We also record the IP address a submission originated from, for the purpose of preventing abuse and rate-limiting automated submissions.
How we use it
We use the information to respond to your enquiry, to match requirements against available supply, to carry out counterparty verification, and to maintain a record of the commercial dialogue between us.
We do not sell personal information, and we do not use enquiry data for unrelated marketing without a separate opt-in.
Confidentiality of commercial information
Commercially sensitive detail — volumes, pricing expectations, origin, counterparty identity — is treated as confidential. It is accessible only to authorised members of the Mattar Mineral Trade team and is never published on this website.
Storage and security
Data is stored in a managed database with row-level access controls. Uploaded documents are held in private storage and are accessible only through short-lived signed links issued to authenticated staff.
Administrative access is authenticated, role-based and recorded in an append-only audit log.
Retention
We retain enquiry and transaction records for as long as necessary to serve the commercial relationship and to meet our legal, regulatory and record-keeping obligations. [Specify the retention period before publication.]
Your rights
Depending on your jurisdiction you may have rights to access, correct, erase, restrict or port the personal data we hold about you, and to object to certain processing. To exercise any of these, contact us using the details on our contact page.
[Insert the identity of the data controller, its registered address, any representative or data protection officer, the lawful bases relied upon, details of any international transfers, and the supervisory authority you may complain to, before publication.]
Changes
We may update this policy. Material changes will be reflected in the 'last updated' date above.